graphics not working

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tarik_itibrout

29 Dec, 2014 01:52 PM

Hi,
in the last 3 days; the graphics haven't been working and I am not able to plot any of the parameters that are streamed. you can still see the data in the degital displays however they cannot be plotted.

Thanks,

Tarik

  1. Support Staff 1 Posted by Robert Griffin on 29 Dec, 2014 01:58 PM

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    Tarik,

    Which job or jobs are you looking at?

  2. 2 Posted by Tarik Itibrout on 29 Dec, 2014 02:16 PM

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    Hogg A1H, b1H and A2H.

    Tarik

  3. Support Staff 3 Posted by Robert Griffin on 29 Dec, 2014 02:29 PM

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    It looks like UPP had set the wrong ending date for the Hogg A1H job. If you refresh the page for that it should be plotting data now.

    The other two jobs don't have any recent data (the last transmission for A2H was around 7pm central last night, B1H at around 7am central this morning.) However, if I set a large enough range on the chart, the data does plot. Are those two also no plotting for you, or was it primarily A1H?

  4. 4 Posted by Tarik Itibrout on 29 Dec, 2014 04:57 PM

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    The data is now plotting fine.
    Thanks for checking into this.

    Tarik

  5. Robert Griffin closed this discussion on 29 Dec, 2014 04:57 PM.

  6. Tarik Itibrout re-opened this discussion on 02 Jan, 2015 06:52 PM

  7. 5 Posted by Tarik Itibrout on 02 Jan, 2015 06:52 PM

    Tarik Itibrout's Avatar

    Hi Ian,

    The plots on the Hogg A1H stopped working again. The other 2 wells are working fine.

    Thanks,

    Tarik

    From: Tarik Itibrout
    Sent: Monday, December 29, 2014 10:57 AM
    To: 'Ian Eccles'
    Subject: RE: graphics not working [Problems / Bugs #83]

    The data is now plotting fine.
    Thanks for checking into this.

    Tarik

  8. Support Staff 6 Posted by Robert Griffin on 02 Jan, 2015 07:15 PM

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    Hi Tarik,

    I've updated the ending date again, so try refreshing the Hogg A1H page and see if it starts graphing for you again.

  9. 7 Posted by Tarik Itibrout on 02 Jan, 2015 07:36 PM

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    Thanks Ian, it’s now plotting again. Is the end date something the guys can change from where the data is been streamed?
    I ve cc’d Shawn Lane from Universal just in case they can do that directly in the frac van rather than me bugging you every time.
    Regards,

    Tarik

  10. Support Staff 8 Posted by Robert Griffin on 02 Jan, 2015 07:44 PM

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    I believe someone in the van will have the ability to set the proper ending date for the job. I don't know when the job is scheduled to end, so I've just bumped the end date up by a few days each time. Once it's set to the scheduled end date, it shouldn't need adjusted again.

  11. Robert Griffin closed this discussion on 02 Jan, 2015 09:11 PM.

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